SHIPPING POLICY

All orders are shipped from our warehouse in Kentucky, USA. We only deliver to the continental United States and do not provide international shipping services for the time being.

1. Order Processing Time

Orders are packed and shipped within 1-2 business days. Orders placed after 5:00 PM EST will be processed on the next business day. Processing time may be slightly extended during holidays and peak sales seasons.

2. Shipping Method

We use USPS Ground Advantage for delivery. Shipping fees are automatically calculated by the system based on package weight and delivery address. Standard shipping is free for orders over $99 USD.

3. Delivery Time

After the package is picked up by the carrier, delivery is estimated to take 2-5 business days. Weekends and US federal holidays are not counted as delivery days.

4. Tracking Information

A tracking number will be automatically sent to you once your order is shipped. You can check the package status on the official USPS website. There is a 24-48 hour delay for tracking information updates after shipment.

5. Package Issue Handling

If a package is returned due to incorrect or incomplete address provided by the customer, the customer shall bear the cost of reshipping. For lost or damaged packages in transit, we will resend the goods or issue a full refund after verification. We are not liable for delivery delays caused by carrier force majeure, weather, or peak season logistics congestion.

6. Sales Tax Note

For orders shipped to Kentucky and other US states where we have completed sales tax registration, the system will automatically collect the corresponding sales tax in accordance with local tax laws.